When will my kit arrive?

Most orders arrive within 12–14 days of ordering, and you’ll get a tracking email as soon as it ships. We can’t check on it before then, but if that time has passed and your kit hasn’t arrived, send us your order number and we’ll look into it right away.

Questions about an order?

We need your order number or the shipping address you used — it’s the only way we can find your order and help.