Contact Us

📌 Holiday season notice:
Response times may be longer than usual during this busy period.

📦 Estimated delivery times:

  • Custom kits — Standard Delivery: 13–16 days from order date

  • Custom kits — Express Delivery: 6–9 days from order date

  • Ready-made kits: 7–9 days from order date

Please do not contact us about delivery until the estimated time above has passed.
If the order is still within this window, it is progressing normally and no further updates are available.

📧 If you contact us, please include your order number (or delivery address).
We are unable to assist without this information.

💡 Tracking updates may take a few days to appear after shipment notification.

Thank you so much for your patience — we truly appreciate it, and we’re excited for you to receive your kit! 🎨